At Asset Survey Solutions Pty Ltd we are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and have adopted the Australian Privacy Principles (APPs).

This Privacy Policy tells you how we collect, use, disclose, secure and store your personal information.

What is personal information?

Personal information means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

‘Sensitive Information’ is a subset of personal information and is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

We will only use sensitive information:

  • for the primary purpose for which it was obtained

  • for a secondary purpose that is directly related to the primary purpose

  • with your consent; or where required or authorised by law.

Why we collect personal information?

Our primary reason for collecting your Personal Information is to offer our services to you, share information with our clients, and for marketing efforts.

We may also use your Personal Information for secondary purposes that are closely related to our main objectives, in ways you would reasonably anticipate. If you wish to unsubscribe from our mailing or marketing lists, you can do so at any time by contacting us in writing.

How do we collect personal information?

We collect personal information in a variety of ways, including:

  • through becoming a client of ours,

  • through completed forms you provide us in various formats (such as through our websites),

  • correspondence with us,

  • interviews if you apply for a role with us,

  • if you attend an event hosted by us,

  • phone and email,

  • our websites generally (such as through cookies or google analytics),

  • via our social media channels, email newsletters, publications, and other online updates,

  • other publicly available sources.

Please note we are not responsible for any links to third-party websites, the content of those third-party websites or the practices of those third parties.

How do we use or disclose personal information?

Your Personal Information may be disclosed in various situations, including:

  • To third parties if you have given consent for such use or disclosure.

  • When required or authorised by law.

How do we manage and secure personal information?

We store your Personal Information in a way that reasonably protects it from misuse, loss, unauthorised access, modification, or disclosure.

We will retain your personal information only for as long as we require it for our purposes or as permitted or required by the Privacy Law. When we no longer require it, we will take all necessary steps to permanently delete, destroy or de-identify it.

How can you access or correct your personal information?

Under the Privacy Act, you have the right to obtain access to any personal information which we hold about you, and to advise of any inaccuracy, if it is out of date, incomplete, irrelevant, or misleading.

If you request access to or correction of personal information, we will require you to verify your identity and specify what information you require. 

Policy updates

We reserve the right to update this Privacy Policy from time to time, and any update to this Privacy Policy will be published on our website.

How to raise privacy policy complaints and enquiries?

If you have any queries or complaints about our Privacy Policy, please contact us at [email protected].

You can also obtain further information regarding compliance with the Privacy Act at www.oaic.gov.au